Front Desk & Customer Support Officer

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Position Overview

As a Front Desk & Customer Support Officer, you’ll be the first point of contact for customers visiting or reaching out to our facility. Your role is to ensure every client receives a warm welcome, clear information, and smooth assistance throughout their storage journey.

Your responsibilities also involve maintaining smooth daily operations at the front desk, ensuring that customers receive accurate information, timely support, and a pleasant overall experience. You will work closely with our operations and warehouse teams to coordinate unit availability, prepare paperwork, and resolve any customer concerns efficiently.

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